Carrier Resource Center

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How do I get paid/How do I set up BOLD?

There are two options to get paid through Convoy. Either you are paid directly through our third party payment system, BOLD, or if you already use a factoring company we will send your payments directly to them. 

If you use a Factoring Company:

We will call you after your first load for their contact information so we can get a notice of assignment for you. Please note, in order for us to pay you directly in the future, we will need a notice of release from that factoring company. 


If we pay you directly: 

We will create a carrier payment profile for you through Bold after your first load. Once you receive the signup email from "Bold Customer Care", you will fill out a online form and choose if you would like to be paid via check or direct deposit.

You only need to set BOLD up once. After you create this profile, payment will process automatically for every load after that. You can access your payment history from BOLD at any time by visiting and logging in as a recipient with your chosen email and password. 

Our payments are typically issued 30 days after the driver completes the load. However, we also have the option for carriers to earn 24 hour Quick Pay by meeting two qualifications. First, the driver must have enabled location services on the Convoy app during the entire load. Second, the driver or dispatcher must upload BOLs through the Convoy app within 24 hours of drop-off. 

Sending us a BOL is required to get paid, whether we pay you directly or you use a factoring company.



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